About Our Private Care
Our Private Patient facilities are situated within, and benefit from, the safety and expertise of Chelsea and Westminster Hospital.
We provide private care services to patients who have private medical insurance, are sponsored by a third party or are paying for their own treatment (self-funding/self-pay).
We welcome overseas patients who wish to travel to the UK for treatment as well as international patients funded through their country's Embassy or Health Office in the UK.
Our private healthcare income is reinvested to support our NHS services across the Trust.
Self-Funding (Self Pay) Patients
We provide private care services for patients wishing to self-fund their treatment as well as packaged prices for a specific procedure and admission.
If you are paying for your own treatment we will ask you to pay a deposit in advance to cover the expected treatment costs. We will provide you with the necessary financial details relating to your treatment, and will also confirm the deposit amount required.
We welcome any enquiries relating to our self-funding options and our staff will be pleased to guide you through the process and answer your questions.
If you require medical treatment as a private patient, we are able to provide most treatments on a self-pay basis. Here’s our step-by-step guide:
Step 1: Call us on 020 3315 8484 or make an enquiry
Find out about treatments, procedures, our consultants, appointment availability and costs.
Step 2: Private Patient referral from your GP
Many cases require a referral letter from your GP. Please bring this to your appointment along with any relevant test results and information related to your condition. This will help save time and costs to you, and avoid the need for repeat scans or X-rays.
Step 3: Book an initial consultation appointment
Call our enquiries team to arrange an initial consultation with the consultant of your choice and confirm costs. When you meet, your consultant will discuss your condition and available treatment options. If they suggest further tests, these will be charged separately to any proposed treatment.
Step 4: Arrange your treatment
Following your initial consultation we will liaise with you and your consultant to discuss your personal treatment plan and costs. In many cases we can provide a fixed-price package* quote to fully cover your treatment costs.
| Summary of what is included according to package type | ‘Hospital Only’ Fixed Price Package | ‘All-inclusive’ Fixed Price Package |
| Outpatient consultations prior to any treatment | Not included | Not included |
| Outpatient tests or investigations prior to any proposed treatment or procedure | Not included | Not included |
| Summary of what is included according to package type | ‘Hospital Only’ Fixed Price Package | ‘All-inclusive’ Fixed Price Package |
| Standard pre-admission checks and assessments, including routine pathway COVID-19 testing | Included | Included |
| Summary of what is included according to package type | ‘Hospital Only’ Fixed Price Package | ‘All-inclusive’ Fixed Price Package |
| Consultant fees for surgery / procedure and your care whilst in hospital | Not included | Included |
| Anaesthetist fees for surgery / procedure | Not included | Included |
| Accommodation | Included | Included |
| Patient meals & refreshments | Included | Included |
| Visitor meals & refreshments | Not included | Not included |
| Personal charges such as newspapers and telephone calls | Not included | Not included |
| Theatre charges | Included | Included |
| Standard prostheses, as required | Included | Included |
| Nursing | Included | Included |
| Physiotherapy as an inpatient to support mobilisation and recovery | Included | Included |
| Drugs & dressings | Included | Included |
| Charges for pathology & histology | Included | Included |
| Take home medications as advised by your Consultant (up to 5 days supply) | Included | Included |
| Unplanned admission to Critical Care Unit or another part of the hospital to best meet any urgent clinical needs, as recommended and directed by your Consultant |
Included (for patients who are entitled to NHS care) |
Included (for patients who are entitled to NHS care) |
| Summary of what is included according to package type | ‘Hospital Only’ Fixed Price Package | ‘All-inclusive’ Fixed Price Package |
| Follow up outpatient consultations | Not included | Not included |
| Outpatient follow up treatment that you may require after you leave hospital (up to 90 days unless stated otherwise) that relates to the procedure, for example removal of sutures, changes of dressings (excludes therapy) | Included | Included |
| Sessions of therapy – for example physiotherapy | Not included | Not included |
| Any re-admission to the hospital for medical complications arising from the original procedure for up to ninety days, subject to following post-operative recommendations as set by your Consultant | Included | Included |
| Replacement prosthesis in accordance with the manufacturer’s warranty if the prosthesis fails during its expected lifetime | Included | Included |
The following more general exclusions also apply (these are not included in either package type)
- Choosing to remain an inpatient after your Consultant has advised there is no clinical reason for you to stay (we will make additional charges for each night you remain in hospital).
- Treatment for other conditions (identified at pre-assessment or otherwise) which require a separate pathway of care.
- A replacement prosthesis where required due to normal wear and tear.
- Any long term care that may be required.
- Any revision procedure which is not clinically required (clinically required means where further intervention and / or monitoring of your condition is deemed necessary as a direct result of the original surgical intervention).
Please see the guide below for what is typically included in our 'Hospital Only' packages. Please enquire if you would like further details. We can also provide a quotation for an 'All Inclusive' package which will include the Surgeon and Anaesthetist fees for the specified procedure.
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Diagnostic sigmoidoscopy | H2502 | £1,143 |
| Diagnostic colonoscopy | H2002 | £1,428 |
| Diagnostic oesophago-gastro-duodenoscopy (OGD) | G6500 | £1,117 |
| Diagnostic OGD and colonoscopy | G8082 | £2,103 |
| Haemorrhoidectomy | H5100 | £2,276 |
| Anal fistula surgery—low | H5510 | £2,287 |
| Anal fistula surgery—high | H5520 | £2,477 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Gall bladder removal (keyhole surgery) | J1830 | £5,020 |
| Repair of inguinal hernia (open surgery) | T2000 | £2,577 |
| Repair of inguinal hernia (keyhole surgery) | T2002 | £2,516 |
| Repair of umbilical hernia | T2400 | £2,009 |
| Repair of ventral hernia | T2720 | £2,577 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Lumbar epidural injection | A5210 | £1,116 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Abdominal hysterectomy | Q0740 | £6,448 |
| Vaginal hysterectomy | Q0800 | £5,511 |
| Colposcopy (outpatient procedure) | P2730 | £407 |
| Diagnostic laparoscopy | Q3900 | £2,239 |
| Dilatation and curettage | Q1030 | £1,700 |
| ERPC (management of miscarriage) | Q1010 | £2,120 |
| Hysteroscopy—endometriosis | Q1700 | £3,112 |
| Hysteroscopy—fibroids | Q1802 | £3,218 |
| Myomectomy | Q0920 | £5,941 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Surgical removal of impacted/buried tooth | F0910 | £1,733 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Circumcision (adult) | N3030 | £1,595 |
| Diagnostic endoscopic examination of bladder | M4510 | £1,339 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Insertion of grommets | D1510 | £2,031 |
| Tonsillectomy—child | F3400 | £2,265 |
| Tonsillectomy—adult | F3440 | £2,041 |
| Adenoidectomy | E2010 | £1,813 |
| Myringoplasty (for perforated eardrum) | D1420 | £2,844 |
| Nasal septum cauterisation | E0380 | £1,504 |
| Excision of lesion of internal nose | E0820 | £1,445 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Neonatal circumcision (up to 8 weeks) | N3030 | £574 |
| Paediatric circumcision | N3030 | £918 |
| Orchiopexy (for undescended testicle)—one testicle | N0920 | £2,438 |
| Orchiopexy (for undescended testicles)—both testicles | N0820 | £3,324 |
| Frenotomy/frenectomy (for tongue tie) | F2620 | £887 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Anterior cruciate ligament (ACL) reconstruction | W7420 | £5,193 |
| Arthroscopic meniscectomy | W8200 | £2,649 |
| Arthroscopy of knee | W8520 | £2,694 |
| Multiple arthroscopic operation of knee | W8500 | £2,873 |
| Total prosthetic replacement of knee | W4210 | £13,472 |
| Partial knee replacement | W5200 | £12,802 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Total prosthetic replacement of hip | W3712 | £11,807 |
| Total prosthetic replacement of both hips | W3713 | £19,997 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Therapeutic arthroscopy of shoulder | W8603 | £3,464 |
| Sub-acromial decompression and rotator cuff repair | T7910 | £4,262 |
| Total (primary) shoulder replacement | W5000 | £11,380 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Carpal tunnel release | A6510 | £1,773 |
| Dupuytren’s fasciectomy (for Dupuytren’s contracture) | T5202 | £1,595 |
| Trigger finger repair | T7231 | £1,938 |
| Ganglion removal | T5900 | £1,517 |
| Procedure | Hospital procedure code | ‘Hospital Only’ package prices from |
| Surgery for bunions (hallux valgus) | W7910 | £3,710 |
Private Medical Insurance
The Trust is a recognised and approved healthcare provider with most UK-based medical insurers as well as for policyholders covered by Bupa Global and Axa Global.
If you are planning to use your private medical insurance to cover your treatment, it is essential that you check the terms and conditions of your policy and speak to your insurer before you have a consultation, investigation and any diagnostic imaging or treatment. Your insurer will be able to confirm if your policy will cover your treatment and, if agreed, will issue you with an authorisation number. Please bring this authorisation number with you to your appointment.
Although our charges are pre-agreed with insurers, please ensure you are clear on any benefit limits that apply to your policy (for example for out-patient appointments and tests) and if your policy requires you to pay something towards your overall claim (such as an excess or copayment). Your insurer will answer any questions if you are unsure.
It is very important you bring with you to your appointments:
- Your authorisation number
- Your membership or policy number (ideally, please bring your membership card if you have been issued with one or your membership certificate)
Chelsea and Westminster Hospital NHS Foundation Trust will normally invoice your insurer directly for all hospital charges related to your treatment and care.
Any charges to your account that are not routinely met by your insurer (such as visitors’ meals, telephone calls and take-home medicines) will become your responsibility. Please note that, for this purpose, we ask patients to provide us with the details of a valid credit or debit card as part of the Patient Registration process.
Please seek information from your insurer as to what your policy covers if you have any doubts.
Third Party Sponsored Patients
We have arrangements in place with a number of Embassies, Health Offices and other third parties and can normally invoice them directly for the care and treatment of patients they are sponsoring. Our staff will normally make all necessary arrangements and we must receive a Letter of Guarantee before any admissions or treatments can commence. In addition, we ask that patients bring with them their copy of the Letter of Guarantee to their first appointment.
Making a Payment
As a public sector organisation, Chelsea and Westminster Hospital NHS Foundation Trust is pleased to provide private patients with the facility to make card payments through the United Kingdom government website (www.gov.uk).
The facility is available 24/7 and a confirmation of payment email will be sent to the address you provide.
This facility can be especially helpful if you:
- Have received an invoice from the Trust and now need to pay for private care you or a relative have received
- Have received details from the Trust of a deposit amount for a future booking that now needs to be paid
- Have received from the Trust a reminder of an outstanding amount / overdue balance on your account that requires settlement
- Have received instructions from your medical insurance company that, under the terms of your policy, you need to settle a specific amount of a claim directly with Chelsea and Westminster Hospital NHS Foundation Trust
Please follow this link to find out more and make your payment: https://www.gov.uk/payments/chelsea-and-westminster-hospital-nhs/private-patient-invoices